BUSINESS INTELLIGENCE AND GROWTH ANALYTICS.
- Launch of TEAM SaaS in Q3 2021
- Provide accurate and timely data to HR professionals to better understand their workforce
- Enhance capabilities to include AI technology – predictive analytics and ML
- Utilise and unlock big data from existing network of customers to provide value-added analytics
- Focuses on enhancing customer experience, promoting loyalty and encouraging customer evangelism
- Real-time analytics tool providing a ‘satellite’ view for in-depth understanding of customers’ experience
- Identify choke points, implement effective and rapid corrective measures